Mobile App FAQ

We’re here to help you move along your fitness journey, through every rep, set, and question. Whether that means walking through exercises or navigating tech issues, we’re always ready.

What iOS/Android version do I need to download the JAXJOX app?

For iOS devices, you must have iOS version 13 or higher installed on your device. For Android devices, you must have Android version 5 or higher installed on your device.

Please make sure your Bluetooth is turned on for your device and that your JAXJOX equipment is charged and nearby. Ensure that the equipment is properly charged and seated on the base properly. You should hear a beep when you place your equipment back on the base. To reconnect your equipment to the app, click your profile icon and select 'My Devices.' From here you'll see an option to "Reconnect Device."

No, you do not need to subscribe to the $12.99/mo offering to track your data. You can still use your connected equipment with the app and see your real time data by clicking into “Classes” and selecting “Start Workout”. This allows you to track your own workouts.

FREE:

Follow your workout journey, rep by rep, gain by gain. Control and manage your JAXJOX equipment and workouts straight from your mobile device. Our connected technology provides a complete view of your overall fitness with strength, cardio, and recovery metrics.

If you own the KettlebellConnect 2.0 or DumbbellConnect, you can track reps, sets, total volume, average workout power and more. With our Push UpConnect you can see your reps, sets and time while you push through to your stronger side. Our Foam RollerConnect will track your muscle group and recovery duration. You can also use the app to control your recovery settings and switch up intensity levels. Connect your Apple HealthKit and get steps added to your account.

PREMIUM

Upgrade to Premium for 12.99/month and cancel anytime. Enjoy on-demand workouts, real-time performance tracking, workout scheduling, and personalized reporting, all from your home or smartphone.

Key features:

On-demand classes to help you get the best workout with your connected equipment, led by our team of expert Coaches.
Personalized insights and real-time motivation throughout your fitness journey with Fitness IQ score. *You must own the KettlebellConnect or DumbbellConnect to measure your Fitness IQ.
Results-driven Programs to help you reach your goals

Get a free 30-day trial of JAXJOX premium to gain access to all of our classes and premium features. You’ll enjoy numerous on-demand programs and classes.

Here’s how to manage your subscription for the JAXJOX App:

iOS

For iOS, open your phone Settings and click into your Apple ID located at the top of the Settings page. From there select Subscriptions. You should see JAXJOX in your list. Click on it to edit your subscription. If you do not see JAXJOX in your list, log into the JAXJOX App, and start the free 30 day trial before upgrading to premium.

Android

For Android, open the Play Store and go to your profile icon on the top right. Once inside your profile, select “Payments and subscriptions,” and then select “Subscriptions.” You should see JAXJOX in your list. Your JAXJOX subscription can be managed directly in the Play Store by clicking on it.

Need a Hand?

We’re here to help you move along your fitness journey, through every rep, set, and question. Whether that means walking through exercises or navigating tech issues, we’re always ready.

Contact Us