App Support

A Look Inside the App

No matter where you are in your journey, our combination of on-demand workouts, smart fitness equipment, and real-time performance tracking gives you a personalized training experience at home or on the go from your smartphone.

Using The JAXJOX App

Once your account is created and equipment is connected, you’re ready to work out and start tracking your progress. Learn how to navigate the app and use it to crush your fitness goals. 

Manage Your App Subscription

Whether you need to update your payment information or check your subscription status, we’ve got you covered.



Download the JAXJOX App to enjoy free performance tracking. Upgrade to premium and get a free 30-day trial to access unlimited on-demand classes, a personalized Fitness IQ score, and workout programs designed for results.

Once you love it, subscribe to our Premium Membership for $24.99/month. No commitment. Cancel anytime.

Fitness IQ Explained

Learn about the performance factors that make up your personalized Fitness IQ score.

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Review our list of frequently asked questions.

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Need a Hand?

We’re here to help you move along your fitness journey, through every rep, set, and question. Whether that means walking through exercises or navigating tech issues, we’re always ready.

Contact Us