App Support

App: Troubleshooting

Having trouble with the app? Try these steps: Try uninstalling and reinstalling the app. Make sure you have created a new account on the app (The website and app are not connected), Make sure you are under “Sign up” and not “Log In”. Make sure if account is already created… Read More

App: FAQs

If you’re having trouble with the app, try these troubleshooting steps to resolve them. Try uninstalling and reinstalling the app. Make sure you have created a new account on the app (The website and old app are not connected). Make sure you are under “Sign up” and not “Log In”,… Read More

App: Updating Subscriptions

Here’s how to update your subscription in the JAXJOX app: Sign in to your JAXJOX App. Click your profile picture and select ‘Subscriptions’ in the menu You have two options for subscription: a monthly $12.99 subscription, and a yearly $119.99 subscription. Click Change Subscription. Click Subscribe and your subscription is… Read More

App: Creating an Account

To create an account in the JAXJOX app, follow these steps: Download the JAXJOX app. Launch the app by tapping on the JAXJOX icon. Click on Get Started. Enter the email you want associated with the app and create a password for your JAXJOX account; OR use your Apple, Facebook. Read More

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