InteractiveStudio
FAQ
We’re here to help you move along your fitness journey, through every rep, set, and question.
Do you offer monthly financing?
We offer financing through Klarna for as low as $65/mo with a guaranteed 0% APR. Monthly charges for financing will not include your JAXJOX Membership, which is charged separately once you’ve received your InteractiveStudio. To learn more, visit jaxjox.com/interactive-studio/financing.
*Please note that closed-end loans such as Klarna Financing are not available in WV, CO, MA, CT, or IA due to state regulations.
For customers residing in the states mentioned above, Affirm financing will be available upon checkout.
How much space do I need?
The InteractiveStudio dimensions are 6’.5’’ tall, 2’.65’’ wide, and 1’.8’’ deep. We recommend having around 5 ft of clear space (the size of a yoga mat) to move around and a minimum ceiling height of 8ft for overhead workout movements.
Is the membership required to use the InteractiveStudio?
InteractiveStudio membership is required for the first 12 months after your delivery date. Your membership gives you and up to five members in your household access to on-demand workouts and programs, real-time performance tracking, workout summaries, and more.
What's included in the InteractiveStudio membership?
The InteractiveStudio All-In-One Membership is $39 per month and includes:
-Unlimited on-demand classes
-Workout programs
-Multi-user (up to 6 user accounts)
-Personalized Fitness IQ score
-Real-time performance tracking
-Workout summaries
-Class Scheduling
- Data history
-Self workouts with real-time tracking
-Access to the mobile app
What type of classes are offered?
JAXJOX InteractiveStudio provides the most variety in workouts by bringing the versatility of cardio, strength training, and recovery to your home in one smart home gym. No two workouts are the same. You’re guaranteed never to get bored.
From HIIT, strength, and mobility + recovery, you will have access to daily live and on-demand classes. And we're just getting started.
Does The InteractiveStudio’s real-time performance tracking work if I am not taking a class?
Yes, our connected technology is built into our equipment, giving you the freedom to work out without a live class while still recording your workout performance data. To track a self workout, all you have to do is click the ‘Start New Workout’ button on your home screen and let JAXJOX do the counting.
Does the InteractiveStudio correct form in real-time?
The InteractiveStudio does not detect form. Our expert JAXJOX coaches guide you throughout the workouts to ensure you are performing workout moves correctly. JAXJOX also provides 100s of SKILLS videos to train you on form and technique. We recommend taking our SKILLS videos and beginner programs to learn standard moves before jumping into a live workout.
What is the warranty?
JAXJOX provides a One (1) year limited warranty on all electronic components (TV, DumbbellConnect Handles, KettlebellConnect Shell, Push UpConnect, Foam RollerConnect, and the Product Main Stand and TV Stand.) Three (3) year limited warranty on Product weight plates (Five (5) KettlebellConnect weight plates, and Twenty-eight (28)DumbbellConnect weight plates.)
How is the Membership fee billed?
The first month of your subscription will be billed when you log into your InteractiveStudio and create your membership account. The remaining months will be billed on the same day of the month that your subscription is activated. By purchasing a Membership, you acknowledge that your Membership has recurring payment features, and you accept responsibility for all recurring payment obligations prior to canceling your Membership by you or JAXJOX.