InteractiveStudio Support

Getting Started

Your journey to a stronger you is just getting started. Learn how to navigate your new smart home gym and start crushing your fitness goals.

About the InteractiveStudio

The InteractiveStudio is an all-in-one intelligent home gym featuring live and on-demand classes, adjustable free-weight equipment, and personalized real-time data. It’s an entire gym experience packed into one compact unit that fits seamlessly in small and large homes. 

White-Glove Delivery

We’ve partnered with the industry-leading white-glove delivery company to make your delivery experience safe, easy and enjoyable.

Mobile App Access

As an InteractiveStudio member, you can access the JAXJOX mobile app at no additional cost. Your login for the InteractiveStudio is the same for the app. Log in to the app to access your account and easily view workout data, explore classes, schedule classes and receive reminders right from your phone.


Have a question? Check out our community’s most frequently asked questions about the InteractiveStudio.

30-Day Return Policy

We know you will love your InteractiveStudio, but if you change your mind within 30 days, here’s how you can request a return.

Learn More

Moving Your InteractiveStudio

Follow these steps before you make the move.

Cleaning Your InteractiveStudio

Keep your InteractiveStudio clean with these helpful tips.

Need a Hand?

We’re here to help you move along your fitness journey, through every rep, set, and question. Whether that means walking through exercises or navigating tech issues, we’re always ready.

Contact Us